Terms & Conditions

Qaswa Mobiles

Please read these terms and conditions carefully before submitting a sell order through our website. You should be aware that by placing an order, you agree to be bound by these terms and conditions and our terms of services.

You should print and retain a copy of these terms and conditions, as well as the terms of application, for future reference.

How the contract develops between you and us.

Our website is only intended for use by registered users who are residents of the Great Britain and Northern Ireland. We reserve the right to accept or refuse orders from individuals outside of specified territories.

Your contract with us will be signed after we get your sell order. It will comprise both these terms and conditions and our terms of service. Please visit the"How we operates”. page for further details.

You must hold all rights, title, and interests in any phones and/or gadgets (including Phones, Tablets, Watches, Gaming Systems, and Laptop Computers) that you give to us.

Ownership of the device(s) will be transferred to us when we receive them in accordance with these terms and conditions and have sent payment to you, at which point a contract becomes effective.

The contract between you and us has consequences on you, us, and our respective administrators and assigns.

You may not transfer, assign, charge, or otherwise dispose of a contract, or any of your rights or obligations under it, without our prior written agreement.

We may transfer, assign, charge, subcontract, or otherwise dispose of a contract, or any of our rights or obligations arising from it, at any point during its term.

You may cancel the contract with us at any time up until the time when you send us the device ("cooling-off period"), assuming that as follows:

• The contract was negotiated only by distance communication (e.g., By phone, Letter, Email); and
• You are a natural individual operating irrespective of any business.

When cancelling during the cooling-off period, you need not give us any reason for cancelling the contract, nor will you have to pay any administration charges.

To cancel the contract you must notify us in writing.

Other than if the device does not meet our terms and conditions (see below), this contract cannot be cancelled after you have sent your device(s) to us (outside the “cooling-off period”).

PLEASE ENSURE THAT YOU ARE HAPPY TO SEND THE DEVICE(S) TO US AND THAT IT IS WITHIN YOUR RIGHTS TO DO SO.

Consumers

• By placing an order through our Website, you warrant that:
• You are resident in Great Britain or Northern Ireland; and
• You are accessing our site from that country; and
• You are legally capable of entering into a binding contract; and
• You are at least 18 years old; or
• If you are under 18 years of age, that you have obtained your parent’s or guardian’s consent to sell your device to us for the sum indicated via our website.

You and your parents or guardians release us of any liabilities or claims that may arise if you send the device to us in breach of this warranty.

If you are dealing as a consumer, any part of this contract that is unenforceable to a consumer will not apply. Your statutory rights are unaffected by this deal.

For the purposes of these terms and conditions, "consumer" indicates an individual who does not enter into this contract in the course of business or represents himself as doing so, as defined under the Unfair Contract Terms Act 1977.

Businesses

By placing an order through our site, you warrant that:

• You are authorised to act on behalf of the registered business; and
• You are based in Great Britain or Northern Ireland; and
• You are accessing our site from that country; and
• You are legally capable of entering into a binding contract.

Devices:

Each device (inc. Phones, Tablets, Watches, Gaming and Laptops) sold that should match the make and model in the sale order and meet the following conditions:

Mobile Phone:

Excellent

• Up to 3 very light scratches on the screen
• Max. up to 5 light scratches on housing and camera surround
• Deactivate the network/account lock.
• No cracks, dents, scuffs, missing paint, pressure marks, Screen-burn or dead pixels
• Handset powers on and is fully functional
• Home button, Touch ID, Face ID and NFC all function correctly
• No liquid damage
• Battery health is a minimum of 90%
• Where applicable stylus must be included
• Handset is a UK model with original software and hardware that has not been modified, jail broken or rooted
• The original box and accessories will be presentable.

Good

• More than 3 very light scratches on the screen
• More than 5 light scratches on housing and camera surround
• Deactivate the network/account lock.
• Some dents, scuffs, chips/missing paint
• Handset powers on and is fully functional
• Home button, Touch ID, Face ID and NFC all function correctly
• Cracked/damaged camera lens (Not including Google Pixels)
• No liquid damage or Screen-burn
• Battery health is a minimum of 80%
• Where applicable stylus must be included
• Handset is a UK model with original software and hardware that has not been modified, jail broken or rooted
• PLEASE DO NOT SEND accessories or the original box as we will not be able to return them

Faulty

• Faults include but are not limited to: Physical damage (Cracks, Pressure marks, Screen-burn, Bent, Engravings, Pixel discolouration or Dead pixels)
• Heavily scratched/Grazed housing that will need to be replaced
• Deactivate the network/account lock.
• Display has deep scratches that can be felt, delamination, chips or cracked glass
• Screen has lifted or is poorly fitted
• Dust under screen and/or under camera
• Internal damage on camera lens
• Handset is not fully functional
• Handset does not charge, freezes or is stuck in a loop
• Home button, Touch ID, Face ID and NFC do not function correctly
• Home button is cracked or damaged
• Power button is stiff, cracked or damaged
• Faulty mute button
• Spots on or faulty camera
• Telephoto lens fault
• Quiet microphone or earpiece
• No service
• Faulty proximity
• Accelerometer
• Overheats
• Wi-Fi and/or Bluetooth fault
• Signs of liquid damage
• Battery health is less than 80%
• Where applicable stylus is missing
• Handset is a non UK model, software and/or hardware has been modified, jail broken or rooted
• If we are unable to wipe your device (e.g. due to non-power up etc.) we may be able to recycle your device but unfortunately, we will not be able to offer any value
• We cannot buy your Handset if it is Barred; FMI or account locked; has been tampered with or is missing internal components
• Please do not send accessories or the original box as we will not be able to return them

Tablets/iPad

Excellent

• Very light scratches on the screen up to 2; light scratches on housing and camera surround up to 3. No cracks, Dents, Scuffs, Missing Paint, Pressure marks Screen-burn or Dead pixels.
• Fully functional Should looks Brand New, free from any physical/liquid damage or faults. Home button, Touch ID/Face ID, NFC all function correctly.
• Battery health Should be more than 90%.
• Tablet is a UK model with original software that has not been modified; Jail Broken or rooted.
• Where applicable stylus must be included.
• Deactivate the network/account lock.
• The original box and accessories will be presentable.

Good

• Multiple light scratches no more than 5, Multiple light scratches on housing over 3, Scuffs, some missing paint. Multiple scratches on screen cannot be deep enough to cause rainbow effect. No cracks & Dents, pressure marks Screen-burn or dead pixels.
• Fully functional used like New, free from any physical/liquid damage or faults. Home button, Touch ID/Face ID, NFC all function correctly.
• Tablet displays heavier signs of use e.g. Scratches; scuffs; dents; paint is chipped.
• Battery health Should be minimum of 80%, if its less Cost can be extremely substantial.
• Tablet is a UK model with original software that has not been modified, Jail Broken or rooted.
• Where applicable stylus must be included.
• Deactivate the network/account lock.
• Please do not send accessories or the original box as we will not be able to return them.
• May not the original box and accessories will be presentable.

Faulty

• The tablet has a functioning issue or is physically damaged. Faults include but are not limited to the following: Stiff power button, Faulty mute button, spots on/or faulty camera, Quiet microphone or earpiece, Dust on camera Lens or under screen.
• Tablet does not charge; freezes or is stuck in a loop; Wi-Fi; Bluetooth fault; No Service; faulty proximity; accelerometer; overheats.
• Display has heavy scratches that can be felt or create a rainbow effect on the screen; delamination; chips or cracked glass.
• The LCD is not original or an OEM replacement, is cracked, bleeding, has pressure marks/white spots, Discolouration or Dead pixels. Does not display. Has screen burn. Screen has lifted or is poorly fitted.
• Housing has delamination/Peeling, is damaged, Cracked, Major dent in the case, rear cover/glass, camera lenses.
• Your tablet has been engraved or personalised.
• Home button/Touch ID/Face ID, NFC do not function correctly. Home button is cracked/damaged.
• Battery is in poor health – less than 80%, if its less Cost can be extremely substantial.
• Where applicable stylus is missing.
• Tablet is a non UK variant; has been modified; Jail Broken or rooted.
• Any signs of liquid damage.
• We cannot buy your Tablet if it is Barred; FMI or account locked; has been tampered with or is missing internal components; is crushed or bent/snapped in half.
• As your data is of the upmost importance to us, if we are unable to wipe your device (e.g. due to non-power up etc.) We may be able to recycle your device but unfortunately, we will not be able to offer any value.
• PLEASE DO NOT SEND accessories or the original box as we will not be able to return them.

Laptops and MacBooks

Excellent

• Device should powers on, is fully functional including backlight; free from any physical/liquid damage or faults. Including Screen, Keyboard, Track Pad, all internal components, ports, drives and software.
• Very light scratches on the screen max. up to 1 or 2; light scratches on housing max up to 1 or 2. No cracks, dents, scuffs, missing paint, pressure marks Screen-burn or Dead pixels.
• Must have sign of Lights
• Must Come with genuine, working, complete, undamaged power supply.
• Must not have any screen peel; delamination; keyboard marks on screen
• Hinges are should be not loose.
• Device is a UK model with original software or Operating System that has not been modified; Jail Broken or rooted.
• Deactivate the network/account lock.
• The original box and accessories will be presentable.

Good

• Device should powers on, is fully functional including backlight; free from any physical/liquid damage or faults. Including Screen, Keyboard, Track Pad, all internal components, ports, drives and software.
• Multiple light scratches on screen over 3; Multiple light scratches on housing over 5; dents; scuffs; some missing paint. Multiple scratches on screen cannot be deep enough to cause rainbow effect. No cracks; pressure marks screen-burn or dead pixels.
• Device displays heavier signs of use e.g. Scratches; scuffs; dents; shiny keys.
• Scratches on screen, light pressure mark or screen rub. No dead pixels; heavy pressure marks or liquid damage; backlight works to full brightness.
• Hinges are should be not loose.
• Must not have any screen peel; delamination; keyboard marks on screen
• Power supply is non original, Missing or Damaged.
• Device is a UK model with original software that has not been modified; Jail Broken or rooted.
• Does not overheat.
• Deactivate the network/account lock.
• May not the original box and accessories will be presentable.

Faulty

• Device has a functional fault or is physically damaged. Faults include but are not limited to: Device does not charge; hold a charge without the power supply being plugged in; freezes or is stuck in a loop; Wi-Fi; Bluetooth; camera; speaker fault.
• Display has heavy scratches that can be felt or create a rainbow effect on the screen; delamination; chips or cracked glass; pressure marks/white spots; discolouration or dead pixels or faulty backlight does not display.
• Screen peel; delamination or keyboard marks on screen.
• Housing has heavy dents; Major cracks; Missing plastics.
• Loose or damaged hinges.
• Device is a non UK variant; has been modified; Jail Broken or rooted.
• Missing parts.
• Overheats; noisy fan.
• Battery is swollen or does not hold a charge.
• Any signs of liquid damage.
• We cannot buy your Device if it is FMI or account locked; has been tampered with or is missing internal components; is crushed or bent/snapped in half.

Smart Watch/iWatches

Excellent

• Watch powers on, is fully functional; free from any physical/liquid damage or faults. GPS; Cellular; HRM and NFC all function correctly.
• Very light scratches and no more than 1 or 2; light scratches on housing Max up to 1 or 2. No cracks/dents, scuffs, missing paint, pressure marks Screen-burn or dead pixels
• Can have light signs of use.
• Battery health should more than 95%
• Watch will come with charger and strap.
• Watch is a UK model with original software that has not been modified; Jail Broken or rooted.
• Deactivate the network/account lock.
• The original box and accessories will be presentable.

Good

• Watch powers on, is fully functional; free from any physical/liquid damage or faults. GPS; Cellular; HRM and NFC all function correctly.
• Multiple light scratches on screen over 3; Multiple light scratches on housing over 5; dents; scuffs; some missing paint. Multiple scratches on screen cannot be deep enough to cause rainbow effect. No cracks; pressure marks screen-burn or dead pixels.
• Watch displays heavier signs of use e.g. Scratches; scuffs; dents.
• Battery health is a minimum of 80%.
• Watch is missing or has damaged charger and or strap.
• Watch is a UK model with original software that has not been modified; Jail Broken or rooted.
• Deactivate the network/account lock.

Faulty

• Watch has a functional fault or is physically damaged. Faults include but are not limited to: Stiff buttons; Quiet microphone
• Watch does not charge; freezes or is stuck in a loop; Wi-Fi; Bluetooth fault; No Service; faulty proximity; accelerometer; overheats.
• Display has heavy scratches that can be felt or create a rainbow effect on the screen; delamination; chips or cracked glass.
• The LCD is not original or an OEM replacement; is cracked; bleeding; has pressure marks/white spots; discolouration or dead pixels. Does not display. Has screen burn. Screen has lifted or is poorly fitted.
• Housing has delamination/peeling; is damaged, cracked, major dent in the case, rear cover/glass.
• GPS; Cellular; HRM and NFC do not function correctly.
• Synchronization issues.
• Battery is in poor health – less than 80%.
• Watch is a non UK variant; has been modified; Jail Broken or rooted.
• Any signs of liquid damage.
• We cannot buy your Watch if it is Barred; FMI or account locked; has been tampered with or is missing internal components; is crushed or bent/snapped in half.

By submitting an order through our site you warrant that the phones and/or devices comply with these terms & Conditions.

If a phone/device does not fit our terms and conditions, we will suggest an updated pricing via email. If you decline our new offer, we will gladly return the call. We make the final choice on all phone values. If you do not respond to our proposed offer email within 14 days, your adjusted purchase will be immediately processed for payment.

Data Risks and Precautions – Important

Please keep in mind that by sending your device to us, you agree to release us from any and all claims, losses, or damages relating to the device, any data stored or contained therein, or any media used in conjunction with the device (whether in the form of personal details, SMS, photos, games, songs, or other Personal data). We assume no responsibility for the security, protection, confidentiality, or use of such data, and it is your obligation to ensure that data is removed from the device as far as possible before transferring it to us.

Although, in our experience, the risk of Data left on your device being accessed by us or any third party to whom we later sell the device is very low, we would like to draw your attention to the following points to help you decide whether to accept the risk of selling us a device that may contain accessible Data.

• If your gadget is completely working, we strongly recommend that you erase all personal data from it before sending it to us. Please use our free Mobile Data wipe Tool to acquire step-by-step instructions on how to wipe personal data from your device.
• If your gadget is non-functional and has a "remote wipe" capability, we strongly urge you to try wiping it before sending it to us.
• If your non-functional device cannot be data wiped but has a PIN lock (a password or combination that must be entered to access the phone when turned on), this will prevent third-party access and require anyone repairing the device to reset the phone to its factory settings, wiping the data stored on the device.
• Please keep in mind that deleting data straight from a non-functioning device is not always possible. If you submit us a non-functioning smartphone, you accept the risk that it may still contain data that any individual who repairs the phone can access. This may include third parties to whom we sold the device as spare components.
• Please keep in mind that, while we (as previously indicated) accept no obligation for the security, protection, confidentiality, or use of Data included on any device, we do not transfer any device to any third party unless they agree to erase that Data.

Sim Card removal – Important

You are responsible for terminating any airtime contracts associated with each device. We are not liable for any call fees incurred prior to or following the receipt of your equipment, or from any other cause whatsoever.

Please make sure you remove your SIM card before sending us your handset. We assume no responsibility if a SIM card is provided with a device and costs are subsequently incurred. You will continue to be accountable for such expenses. SIM cards received by us are not returnable.

Lost or Stolen Mobile Phones and Devices

Selling a mobile phone or device which you do not own may amount to a criminal offence. Qaswa Mobile support and adhere to the ‘Stop Stolen Mobiles Being Recycled’ code of practice set by the Home Office and the National Mobile Phone Crime Unit.

We will check the IMEI/Serial number of all mobile phones and devices received on the Phone Check Software. Database of lost and stolen property records to ensure no lost or stolen items are purchased.

If a mobile phone or device is found to have a record that indicates it has been lost or stolen or we become aware of any other issue relating to its ownership, we will notify the seller by email and quarantine the mobile phone or device for an initial period of 28 days (“the Quarantine Period”). Payment for the mobile phone or device will be withheld by us until the Cognito record does not show the mobile phone as stolen or lost.

In such circumstances you will be required to contact Qaswa Mobiles to prove that you are the rightful owner of the mobile phone or device and have the lost or stolen records associated with it cleared within the Quarantine Period and/or resolve any other issue relating to its ownership.

If during the Quarantine Period the mobile phone or device is cleared on the Cognito Form database and any other issue relating to ownership of the same is resolved, your sale will be processed and paid for as normal.

However, where the mobile phone or device is not cleared on Cognito within the Quarantine Period, we will be required by law to hold onto the mobile phone or device, pass it to the Police or other law enforcement body or dispose of it, and by entering into this contract, you expressly agree to this action. You will not receive any payment if such steps are taken.

UK legislation states that we cannot under any circumstances return or pay for a mobile phone or device which is lost, stolen or recorded as such unless endorsed in writing by Cognito Form and by such you agree to pay any return costs involved.

If you have received payment from us for a mobile phone or device which we subsequently become aware of an issue relating to ownership, you agree to immediately reimburse us in full, within 3-5 business days following a written request by us, for any such payment pending an investigation by us or any law enforcement body into ownership of the device or mobile phone.

We shall be entitled to set-off any sums properly due and owing to us under any contract made between you and us incorporating these terms and conditions against any sums owed by us to you under the same or any other contract between us. We will inform you in writing of any set-off carried out by us pursuant to this provision.

If we at any time become aware of any issues relating to the ownership of the mobile phone or device, you agree to co-operate with us fully with a view to resolving the issues. You may also be contacted by the Police and/or other law enforcement authorities.

We may disclose seller details to the Police or other authorised bodies (such as, but not limited to, network operators and insurance companies) for the purpose of investigating or preventing a crime. By entering into this contract you agree to us supplying data to the police or other authorised bodies for the purpose of the prevention and detection of crime, arrest and prosecution of offenders or for the recovery of stolen property.

Pricing

Prices offered on our website are subject to change at any time without notice.

All prices include VAT (or other applicable tax).

When your order has been placed, the prices quoted are guaranteed for 14 days from the ‘Order Approved’ date. (This is the date on which we send you a confirmation email, and With Secured Freepost bag if you selected the Postage Bag option) If your phones are received after 14 days from the ‘Order Approved’ date, the up-dated, current prices will apply. This could be disappointing – so to help you, we’ll send a reminder email during the 14 day guarantee period.

Postage & Packaging

We have various posting options, including Royal Mail, DPD or DHEL to your door and Which include a free Postage Bag.

Phones and devices must be packaged in accordance with our packaging instructions to ensure safe and successful delivery to us.

As we are not the legal owner of the goods at time of you sending the device(s) to us, our ability to make claims on your behalf maybe impacted as a result.

We do not accept responsibility for loss of goods from third party providers, but will assist you (in the rare cases where this is required) where we are able.

For the avoidance of doubt, please note you will be covered up to:

• • £0 with DPD
• • £0 with DHEL
• • £0 tracked 48 with Royal Mail
• • £0 special delivery with Royal Mail (this will be subject to you filing the claim)

We recommend if you have an order of significant value that you use the Royal Mail special delivery.

Registered deliveries should be sent to us at Mazuma headquarters:

Qaswa Mobiles
Unit 8, The Bridge Business Centre, Bridge Rd, Southall UB2 4AY

Please see posting options and packaging instructions for further details.

Payments

We offer an option of cheque, bank transfer & Cash(Cash can be Collected from nearest following Branches of Mobilebitz Which Associated with Mobilebitz.co.uk You will be required to select a payment option when placing each online sell order or Submitting nearest Branches of Mobilebitz. Unfortunately, this payment option cannot be changed once the order is placed or Submitting nearest Mobilebitz Store.

When we receive your sale items, we will check that the sale is complete, and that it meets our terms and conditions. Providing it does, we will post/make payment to you, by cheque, bank transfer or Cash on the same day of receipt (Monday to Friday, excluding public holidays). Same day payment does not apply to sale items received after 2pm and in events that are out of our control.

Cheque

Cheque payments can only be made to the name and address given when you register.

If you have damaged your cheque, you can have it reissued, free of charge, by posting us a written request and including the damaged cheque to the following address:

Qaswa Mobiles
Unit 8, The Bridge Business Centre, Bridge Rd, Southall UB2 4AY
Phone: 020 8813 9930

If the damaged cheque is not received by us, a cancelation fee will apply and will be deducted from the re-issued cheque value.

If you have lost your cheque, you can request for it to be cancelled and re-issued. A cancellation fee will apply and will be deducted from the re-issued cheque value.

Cheques must be deposited within 6 months of the issue date. Please note, your bank cannot and will not accept your cheque if it is over the 6 month period. A replacement cheque will not and cannot be issued after 6 months.

Bank Transfer payments

Bank Transfer payments can only be made to the account details given when placing the online order. We cannot, under any circumstances, recall or reissue bank transfer payments once they have been made.

Cash payments

Cash payments may only be made to the based complete device Diagnostic pricing should be deferred when booking on Qaswa mobile Based on References no. when placing an online order.

Events Outside Of Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control or due to our compliance with any applicable laws or regulations.

Apple and Google Activation Lock

If your device(s) is activation locked we will contact you with instructions on how to remove the lock. Please note it can take up to a month for Apple to remove an activation lock, Qaswa mobiles is happy to hold the device(s) for this time and reprocess them when unlocked. Whilst being held, the device(s) are subject to price changes. The device(s) will be held for 30days from point of initial testing, following 42 days of no contact the device(s) will be responsibly recycled and automatically processed at the amended price for activation locked device(s) which is £0.

Apple Stolen Device Protection and Android Theft Protection Locks

If we receive any device(s) with Apple Stolen Device or Android Theft Protection locks enabled, we will be unable to make payment for them. The customer would be required to cover any return postage costs. We will return these devices to you subject to a charge of £15 per order.

Rejected offers

If you reject an amended offer for your order we will return your device/s. Please allow 3-5 working days. If the delivery is failed on the first attempt we will contact you by phone and email before returning for a second time. If the second attempt is failed you the customer must contact Qaswa to arrange a third delivery at your own cost. If there is no contact for 7 days we will automatically process your payment at the amended price.

All rejected offers are returned on a Tracked 2 Working Days service covered up to £0. Should you wish to increase the level of cover up to £0 there will be a charge payable of £0 please contact our customer service team to arrange this.

Device(s) received that are on the asset watch list (typically as a result of being within the first 6 months of contract with a network such as EE) are unable to be sold during this period due to the networks vested interest in the device(s). Mazuma will return these devices to you subject to a repatriation charge of £10 per order.

Counterfeit devices

Please note, if a counterfeit device is received, we will be unable to make payment for it. The customer would be required to cover any return postage costs, or the device would be responsibly disposed of. If we do not hear from you, the device will automatically be responsibly recycled on day 15.

Terms Of Website Use

This page details the terms of use by which you may make use of our website www.qaswa.co.uk (“our site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

1. Information About Us

www.qaswa.co.uk is a site operated by MBITZ LTD. (“We”) which is part of the Mobilebitz Group of Branches. We are registered in England. under company number 000000000 and have our registered office at Qaswa Mobile Limited, Address: Unit 8, The Bridge Business Centre, Bridge Rd, Southall UB2 4AY

2. Accessing Our Site

2.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

2.2 From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

2.3 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We decline all and any responsibility in the event you suffer any loss or damage following any unauthorised use or misuse of your password. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of our terms and conditions.

2.4 When using our site, you agree that you will use our site only for lawful purposes.

2.5 You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

2.6 You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
• Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our sites is stored;
  • any software used in the provision of our sites; or
  • Any third-party-owned or operated equipment, network, or software.

You are responsible for making all arrangements necessary to gain access to our website. You are also responsible for ensuring that all visitors to our site via your internet connection are aware of and abide by these terms.

3. Intellectual Property Rights

3.1 We own or lease all intellectual property rights to our website and the content that appears on it. These works are protected by global copyright laws and treaties. All these rights are reserved.

3.2 You may print one copy and download extracts of any page(s) from our website for personal use only.

3.3 You must not make any changes to the paper or digital copies of any materials you have printed or downloaded, and you must not use any illustrations, pictures, video or audio sequences, or graphics without the accompanying text.

3.4 Our status (and that of any specified collaborators) as writers of anything on our website must always be acknowledged.

3.5 You must not use any of the materials on our website for commercial purposes without first obtaining a licence from us or our licensors.

3.6 If you print, copy, or download any part of our site in contravention of these terms, your right to use our site will be discontinued immediately, and you must return or destroy all copies of the materials you have made.

4. Reliance On Information Posted

Commentaries and other items stipulated on our website are not intended to be relied upon as advice. As a result, we disclaim all liability and responsibility for any reliance placed on such materials by any visitor to our site or anyone who may become aware of its contents.

5. Our Site Changes Regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. We make every effort to ensure that all the information on our site is as accurate as possible at all times and in the event of an error we will endeavour to correct such error as soon as reasonably possible.

6. Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

• All implied conditions, warranties, and terms under legislation, common law, or equity.
• Any liability for any direct, indirect, or consequential loss or damage incurred by any user in connection with our site, or in connection with the use, inability to use, or results of the use of our site, any websites linked to it, and any materials posted on it, including, without limitation, liability for:
  • loss of income or revenue;
  • loss of anticipated savings;
  • loss of data;
  • Any other loss or damage of any type, however arising and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

This does not affect our liability for personal damage caused by our carelessness, our liability for fraudulent misrepresentation or misrepresentation as to a fundamental issue, or any other liability that cannot be excluded or limited under applicable law.

7. Information About You And Your Visits To Our Sites

We process information about you in accordance with our privacy-policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

8. Viruses, Hacking And Other Offences

8.1 You are forbidden to abuse our site by intentionally introducing viruses, trojans, worms, or other malicious or technologically damaging content. You must not attempt to gain unauthorised access to our website, the server on which it is hosted, or any server, computer, or database that is linked to our website. You are not permitted to attack our website using a denial-of-service or distributed denial-of-service attack.

8.2 Breaching this restriction would constitute a criminal crime under the Computer Misuse Act of 1990. We will report any such breach to the appropriate law enforcement authorities, and we will cooperate with them by exposing your identify. In the event of such a breach, your right to use our site shall immediately terminate.

8.3 We will not be held liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material as a result of your use of our site or the downloading of any material posted on it or any website linked to it.

9. Linking To Our Site

9.1 You may link to our home page, provided you do so in a fair and legal way and do not damage or take advantage of our reputation; however, you must not build a link in such a way as to suggest any type of association, approval, or endorsement on our part where none exists..

9.2 You must not establish a link from any website that is not owned by you.

9.3 Our site cannot be framed on another site, and you may not link to any portion of our site other than the home page. We retain the right to withdraw linking permission without notice. The website from which you are linked must meet the requirements outlined in these terms and conditions.

9.4 If you wish to use any material on our website other than those indicated above, please address your request to Qaswa Mobile Help Services.

10. Links From Our Site

Where our site contains connections to third-party websites and resources, they are provided solely for informational purposes. We have no control over the content of those sites or resources, and we accept no liability for them or any loss or harm caused by your use of them.

11. Jurisdiction And Applicable Law

11.1 Any claim originating from or linked to a visit to our site will be heard exclusively in English courts, while we reserve the right to take legal action against you for breach of these terms in your home country or any other relevant countries. These terms and conditions are governed by English law.

11.2 If we fail to exercise any of the rights or remedies to which we are entitled under these conditions, this does not constitute a waiver of such rights or remedies, and you are not relieved from compliance with these obligations.

11.3 3 If any of these terms are determined by a competent authority to be invalid, unlawful, or unenforceable to any extent, such terms will be severed from the remaining terms, and the rest of the affected term, as well as these terms, will remain valid to the fullest extent permitted by law.

12. Trademarks

Qaswa and the Mobilebitz figure logo are trademarks of MBITZ Ltd.

13. Variations

We may change our terms of service at any time by updating this page. You are expected to review this page on a regular basis to keep track of any changes we have made, as they are binding on you. Some of the provisions in these terms of service may also be superseded by provisions or notices posted elsewhere on our website.

14. Your Concerns

If you have any concerns about material which appears on our site, please contact info@qaswa.co.uk

Thank you for visiting our site.